Terms & conditions

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📜 1. TERMS & CONDITIONS

 

Al Rayhan Shop – Rayhan LLC

1.⁠ ⁠Company Information

Rayhan LLC
4405 Jager Dr NE Ste C4
Rio Rancho, NM 87144, USA
Email: institutalrayhan@gmail.com
Website: https://alrayhan-shop.com

 

2.⁠ ⁠Eligibility

You must be at least 18 years old to use this website.

 

3.⁠ ⁠Products

We sell cosmetic products including soaps, perfumes, oils, and incense.

Products are for external use only and are not intended to diagnose or treat any condition.

 

4.⁠ ⁠Pricing

All prices are in USD. Taxes may apply depending on your state.

 

5.⁠ ⁠Payment

We accept secure card payments. Orders are processed after payment confirmation.

 

6.⁠ ⁠Order Refusal

We reserve the right to cancel any order suspected of fraud.

 

7.⁠ ⁠Liability

We are not responsible for allergic reactions, misuse, or improper storage.

 

8.⁠ ⁠Limitation of Liability

Our liability is limited to the amount paid.

 

9.⁠ ⁠Governing Law

Governed by the laws of New Mexico, USA.

 

 

🔐 2. PRIVACY POLICY

 

We collect personal data such as:

•⁠ ⁠Name, address, email
•⁠ ⁠Payment info (processed securely)
•⁠ ⁠IP and cookies

We use data to:

•⁠ ⁠Process orders
•⁠ ⁠Prevent fraud
•⁠ ⁠Improve services

We comply with the California Consumer Privacy Act.

Users may request data access or deletion via: institutalrayhan@gmail.com

We do not sell personal data.

 

 

📦 3. RETURN & REFUND POLICY

 

•⁠ ⁠14-day return window
•⁠ ⁠Items must be unopened & unused
•⁠ ⁠Free returns
•⁠ ⁠Full refund within 14 days

Damaged products → full refund

 

 

🚚 4. SHIPPING POLICY

 

USA

Free shipping
Delivery: 3–7 business days

International

Flat rate: €40
Delivery: up to 15 business days

Customer responsible for customs fees

 

 

💳 5. PAYMENT & FRAUD POLICY

 

Secure Payment

All payments are encrypted

 

Fraud Prevention

We may:

•⁠ ⁠Cancel suspicious orders
•⁠ ⁠Request ID verification
•⁠ ⁠Require additional confirmation

 

Bank Verification

Transactions may include:

•⁠ ⁠AVS checks
•⁠ ⁠3D Secure authentication
•⁠ ⁠Bank approval

Failed verification → order canceled

 

Chargebacks

Fraudulent chargebacks will lead to:

•⁠ ⁠Account ban
•⁠ ⁠Legal action

 

 

🍪 6. COOKIE POLICY

 

We use cookies for:

•⁠ ⁠Website functionality
•⁠ ⁠Analytics
•⁠ ⁠Security

Users can disable cookies via browser settings.

 

 

⚠️ 7. LEGAL DISCLAIMER

 

All products are cosmetic only.

Not evaluated by the FDA.

Not intended to diagnose or treat any disease.

Use at your own risk.